Check Status of Existing Claim

Status of an existing claim

To find out the status of an existing claim, please contact Personal Accident & Health customer service at 855-993-1772. 

Common questions you may have:

  • I am calling on the status of a claim that I have filed.
  • I need additional claim forms.
  • Has my claim been approved?
  • When will I receive my check?
  • Why was my claim denied?

Speaking to a customer service representative

When getting ready to speak to a customer service representative, it helps to have the following information ready to provide: 

  • Your full name 
  • Your address
  • Your policy number(s)
  • Your date of birth
  • Type of claim you have filed 

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Copyright © 2022 American International Group, Inc. All rights reserved.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

Offered by Morefar Marketing, Inc.® (Agency name is shown as Morefar Insurance Agency in CA, under license number 0C91962 together with Morefar Marketing, Inc., "Morefar") national producer number: 654243, with its principal place of business at 1271 Ave of the Americas FL 41, New York, NY 10020-1304. This is only a brief description of the coverage(s) available under policy series A30421NUFIC in AL, AK, AR, CT, DE, HI, IL, IN, KS, KY, LA, MS, MT, NE, NH, NV, NC, ND, OK, OR, RI, SC, SD, UT, WV, WI and WY, A30421NUFIC (Rev. 07/14) in FL, A30421NUFIC (Rev. 08/14) in NM, A30421NUFIC (Rev. 10/14) in CA, A30576NUFIC, A30588NUFIC and A30595NUFIC in OH, A30550NUFIC in AZ, DC and GA, A30576NUFIC, A30588NUFIC and A30595NUFIC in MI, A30576NUFIC, A30588NUFIC and A30595NUFIC in MD, A30576NUFIC, A30588NUFIC and A30595NUFIC in TN, A30588NUFIC and A30595NUFIC in NJ, A30588NUFIC in VA and A30630NUFIC in TX. The Policy will contain reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the Policy, the Policy shall govern. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa. (National Union), a Pennsylvania insurance company, with its principal place of business at 1271 Ave of the Americas FL 41, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. National Union and Morefar are AIG companies. The non-insurance services are provided through Careington International Corporation. Insurance coverage and non-insurance services may not be available in all states. Non-insurance services may be subject to sales and use tax.